System Administrator

Bonita Springs, FL

Position Overview 

eDist, a Division of A. I. Smarter World, Inc. is the leader in Speech Solutions in USA and Canada. We are looking to hire a Systems Administrator to join the IT Team. If you are hard-working and dedicated, eDist is a perfect place to grow your career. Apply now!  

Do you love to help others? Are you interested in being a key team member in a 48-year-old Growth Technology Company being rebuilt from the ground up? We need your help to build great things both in the Cloud and on premise. Come work with us at eDist to build and support a fast-growing Cloud Solutions Marketplace we have uniquely developed with solid Partnerships.  

This position will be based in and the initial primary responsibility will be to spearhead the buildout of our Microsoft 365 rollout. We are looking to utilize Windows Enterprise, Intune, and endpoint security. 

Why do you want to work here?  

We have a fun and relaxed, but "get-it-done" work environment.  

Hats, jeans, t-shirts, flip flops, and shorts are normal attire. If you prefer formal attire, you can do that too.  

We pride ourselves on our knowledge, professionalism, integrity, and innovation.  

We are one of kind in our market and strive by implementing cutting edge techniques and technology.  

You will report to our Director of Technology in our Austin TX office and will visit Austin a few times a year as required. Generally, no more than 3 times a year. 

Responsibilities for System Administrator:  

Use best practices to rollout the Microsoft 365 Suite and manage it going forward 

Understand our Network (Ubiquity) 

Understand our Systems and Methods 

Document and update all aspects of our technology 

Test and analyze our Disaster Recovery procedures, making changes where required to reduce maximum possible downtime 

Assist with new technology initiative’s, write Business Requirement Documents, and ensure our needs are met with partners  

General Role: 

Leading by experience, training, and example, develop an in-house Team providing maintenance, configuration, and reliable operation of our own technology systems network servers - recently rated at 99.99% by a third party  

Train and build our Team to support and perform VDI implementations of cloud solution sales. 

Install and upgrade computer components and software, manage virtual servers, and integrate automation processes. 

Monitor and proactively implement network solutions. 

Suggest improvements and system requirements. 

Communicate effectively to ensure users and managers are up to date. 

Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues.  

Provide documentation and technical specifications to IT staff for planning and implementing new or upgrading current IT infrastructure.  

Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures.  

Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions.  

Responsible for capacity, storage planning, and database performance  

Document all procedures for training and “hit by a bus” scenarios. 

Ensure all incidents are tracked and solutions best practices documented 

Lead the development of training materials to automate the onboarding of new Team members. 

Develop best practices for efficient growth. 

Disaster recovery planning and implementation 

Qualifications for this Role  

Associate or bachelor’s degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required.  

Strong experience in the Microsoft Suite of Products including Azure. 

3-5 years of database, network administration, or system administration experience  

Strong knowledge of systems and networking software, hardware, and networking protocols  

Experience with scripting and automation tools  

A proven track record of developing and implementing IT strategy and plans.  

Strong knowledge of implementing and effectively developing IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols.  

Nice to Have Qualifications 

System administration and IT certifications in Linux, Microsoft, Apple, or other network related fields 

Windows 10 Enterprise 

Microsoft Azure AD 

Microsoft Intune 

Multifactor Network/System Authentication 

EDI 

XML 

API integrations 

Ubiquity 

Ring Central 

ZOHO 

Security Cameras and Alarm Systems 

Project Management 

Multilingual - English Required, Spanish and/or French would be great. 

If you are an enthusiastic, tech-savvy team player with vision and passion for innovation, you will fit in perfectly. We make every effort to maintain a fun, yet productive atmosphere on a day-to-day basis.  

Physical Requirements: 

Prolonged periods sitting or standing at a desk and working on a computer. 

Must be able to lift to 40 pounds at times. 

Able to travel as needed. 

 

Benefits & Culture  

Salary is commensurate with experience with potential for performance bonus. One of the things that sets eDist apart is our culture in that we truly value our team members, and foster an environment based on fun, productivity, and efficiency. One of our Core Values is “Make it Fun Every Day”. We take pride in our work and believe in rewarding our team members in addition to offering a full range of benefits including medical, dental, life, 401k, and vision, which nicely complements our competitive base salary.  

Local candidates only please, position currently located in Bonita Springs FL. 

Offers of employment are contingent upon passing background and drug screen. 

eDist is an equal opportunity employer. 

JOB CODE: 1000014